Return Policy

Items shipped from MAC Climber.com, can be returned within 10 days of receipt of shipment. Some products have different policies or requirements associated with them.

You can view MAC Climber.com return policy before you purchase an item by viewing the Returns and Refunds Policy section. .

If you are sending the item within the United States and the order is valued at $100 or more, insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued over $35 must be returned to MAC Climber with a trackable shipping service. For items below $35, we suggest USPS delivery confirmation service. If a package doesn’t arrive and you don’t use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under our Refund Policy.

Returns for Defective and Warranty

If you have purchased a tool, accessory or equipment shipped from and sold by MAC Climber.com that is defective and is covered by a manufacturer’s published warranty, MAC Climber will replace the item only if it is not damaged or defective caused by use. If item is discontinued, MAC Climber reserves the right to return the amount originally paid by the buyer or replace the item with a similar one. All shipping expenses will be covered by the buyer. Before sending the item, buyer must send an email to MAC Climber.com to for a confirmation and exact address of delivery. The email must be sent to info@macclimber.com Once the email is sent and received by MAC Climber.com, and email with shipping address and instructions will be sent to buyer.

Returns for Unopened Items

Items that are unopened may be returned within 10 days of receipt of shipment. A full refund of the price will be credited to buyer. For the refund to be applicable, the tool, accessory or equipment must be returned unused in their original condition with the factory seal and packaging intact. Buyer will pay for all shipping expenses. Shipping charges will not be refunded. Before sending the item, buyer must send an email to MAC Climber.com to for a confirmation and exact address of delivery. The email must be sent to info@macclimber.com Once the email is sent and received by MAC Climber.com, and email with shipping address and instructions will be sent to buyer.